How To Guide
How to Route After Hours Office Calls Properly
Date posted: August 12, 2026 A customer calling at 6:15 p.m. does not care that your desk closed at 5:00. How to build after-hours routing that works: scheduled auto attendants, on-call ring groups instead of one employee's cell phone, fallback paths, emergency separation, owned voicemail, and testing like a caller would.
Read more →